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Kim Fenolio
Kim Fenolio

Small Biz Tip: Networking: Social Media

After attending and speaking at the 140 Characters Conference, here are five small business tips that help your business more easily network using social media.

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Cheryl Sowa
Cheryl Sowa

Small Biz Tip: Networking: Setting Up An Event

The Small Business tips today discuss how to set up a small business event to network in your community.

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Cheryl Sowa
Cheryl Sowa

Small Biz Tip: Networking: Chamber of Commerce

The Small Business tips today discuss how your local Chamber of Commerce is a great way to network.

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Cheryl Sowa
Cheryl Sowa

Small Biz Tip: Networking: Different Styles

The Small Business tips today discuss different styles of networking.

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Cheryl Sowa
Cheryl Sowa

Small Biz Tip: Networking: Why?

The Small Business tips today discuss why it is important for small businesses to network.

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Kim Fenolio
Kim Fenolio

140 Characters and We Have One

Kim is speaking at a conference this week where she's going to talk about how Facebook and Twitter (social media) are helping your business in the current state of the world and economy.

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Cheryl Sowa
Cheryl Sowa

Small Biz Tip: Training: Hands On

The Small Business tips today discuss hands-on training and its benefits.

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Cheryl Sowa
Cheryl Sowa

Small Biz Tip: Various Approaches to Training Employees

The Small Business tips today discuss different approaches to training employees.

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Cheryl Sowa
Cheryl Sowa

Small Biz Tip: Training: Skill-Based Training

The Small Business tips today discuss the benefits of skill-based training.

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Cheryl Sowa
Cheryl Sowa

Small Biz Tip: Training: Employee Manual

The Small Business tips today discuss creating an informative employee manual.

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Cheryl Sowa
Cheryl Sowa

Small Biz Tip: Training: Planning

The Small Business tips today discuss what to plan for when training new employees.

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Kim Fenolio
Kim Fenolio

Small Biz Tip: Customer Service: Employee Training

The Small Business tips today discuss training your employees to provide exceptional customer service.

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Kim Fenolio
Kim Fenolio

Small Biz Tip: Customer Service: Going the Extra Mile

Just a few small business tips that give a bit of common sense advice on going that extra mile for your customers.

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Cheryl Sowa
Cheryl Sowa

Small Biz Tip: Customer Service: Turning to Social Media

The Small Business tips today will talk about how turning to social media will improve customer service.

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Cheryl Sowa
Cheryl Sowa

Customer Service and the Internet

It is no surprise that great customer service is essential to having a successful business. In the age of the Internet, customer service means having to change some of your customer service policies and actions to ensure positive feedback on the World Wide Web.

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