A
long time ago, my Dad gave me a piece of advice that I recall time and time again. He said, “Max when it comes
to business, look at what everyone is doing. Look hard and really study
them so you can understand them. Then, do the exact opposite of what
everyone is doing.” This might seem odd to someone just hearing
it for the first time. Trust me, I know, but my Dad always has a reason
for saying things like this and that got me to thinking. What did he
mean exactly?
Take
a look at the true innovators in any field. Most of the time, there is a
new product that offers something that no one has done, or that no one
has done well. The reason I say most of the time is because a majority
of “revolutionary” products are tailored to the customers needs and are vast improvements over similar products. Regardless of the
industry, product or service, there is one thing they all have in
common: They break the mold. They move against the flow of that industry.
For the companies that have gone a different direction and done it well, they have been very successful. I am going to
focus on the companies who have done this well when they were still
considered small businesses.
A
27 year old animator named John Lasseter was working his dream job at
the Disney Animation Studio when he was brought into a room and shown a
clip for a movie in development by Disney. For John, it was his first
look at what computers could bring to the table when it came to movie
making. He (and soon to be the rest of the country) was in awe
when he saw the “lightcycles” sequence for the movie Tron.
Shortly after, John developed short films testing the limits of what
these computers could animate. John and a team wanted to see if they
could make a movie only using computers to animate. Word of the
computer animation project spread around the lot, creating more
negative feelings than positive ones, eventually leading to John being
dismissed from Disney. Many at Disney saw using computers as a method
of animation as a blasphemy against tradition and the accepted
standard of how things were done. John and his team then began making a
few more short films, mainly to show potential investors what was
possible. After substantial investment for this new revolutionary
product, John and his team were able to make commercials and expose the
public to what was possible. By now you might be wondering what company
I am talking about. Here are some of their products: Toy Story, A Bug’s Life, Toy Story 2, Monsters, Inc., Finding Nemo, The Incredibles, Cars, Ratatouille, and WALL-E.
I am of course, talking about Pixar. In 2006, Pixar was acquired
(ironically) by Disney through a stock transaction of around $7.4
billion. Not bad for going against traditional cell animation.
In
the mid 1970’s, California was the epicenter of counter culture. The
status quo was a concept that was destroyed and being totally
disregarded. Steve Jobs and Steve Wozniak (known as “the two Steves”)
were totally immersed in the early days of computer development. At the
time, computers were teletype and the entire concept of a personal
computer seemed like fantasy to most. The people working to develop the
personal computer as we know it today were the do it yourself computer
designers. Steve Wozniak had been attending the Homebrew Computer Club
and became inspired to make a computer of his own. Steve Jobs expressed
a strong interest in selling this new machine to a local computer
store, The Byte Shop. With an initial order of 50
machines at $500 each, the Apple I had officially hit the market. By
using a television as the computer's output display, the Apple I offered a vast improvement over the paper output of the computers
of the time. Also, no one was under the impression the masses could use a
computer, let alone afford one. This was the primary goal for the
Steve’s, and one they were about to accomplish. After the Apple I gave
minor profit, there was enough to improve on their current machine. The
Apple II was able to run straight out of the box for a consumer, but it
was still just a prototype. Eventually, Steve Jobs convinced a bank to
loan $250,000, despite a personal computer for normal people being a
ridiculous idea. Shortly thereafter, the Apple II began production and
thus began the personal computer. On April 1, 1976, Apple Computer was
formed. Today, Apple is a multibillion dollar company that laid the foundation
for the computer you are reading this blog on. Ironically, Steve Jobs
saw the vast potential in this technology and thus became one of the very first Pixar
investors.
In
Boston, Gary Koepke and Lance Jensen, two successful advertising
creatives, had an idea to break the standard of what an advertising
agency should be. They even worked that idea of unconventional thinking
into their business plan. Instead of developing a full, start to finish
ad campaign, Modernista develops ideas and concepts for their clients.
From there, they outsource for production. In the advertising world,
this is a very roundabout and unconventional way of producing a
campaign. Since 2000, companies such as Hummer, Cadillac, Product
(RED), Napster, Gap, MTV, BusinessWeek magazine, and the rock band U2 have
all hired Modernista to produce campaigns for them. Obviously, the idea
of an unconventional way of doing things has not hurt business. The
Modernista website is also a great example of how “outside the box”
they are. Instead of a typical webpage, you are brought to social media
pages on Modernista. As for an example of the ads they produce, take a
look at any new Cadillac commercial. Specifically, with Kate Walsh,
lead actress of ABC’s Private Practice driving a Cadillac CTS, and giving a great monologue.
The
idea of going against the flow of your industry seems frightening. You
don’t want to step out of line, or shake things up. But, the businesses
that see where they are and assess how they can break away from the
typical (in one degree or another) have the potential to do great
things. By stepping out just enough, you will get noticed and draw
customers. I’m not saying change
your entire business, but try doing something not typical of what you
would normally do. It might be your next big thing.
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