Social networking websites are a great way to market your
business, a great resource to look into the lives of potential employees and
they are also a great way for your employees to stay connected, not only with
each other but also with others. The question, though, is whether this is a
good or useful thing for your employees to be doing. They are, after all,
opening a window into their private lives that would otherwise likely remain
firmly shut. There are a lot of advantages to it, of course; also many
disadvantages.
Advantages and Disadvantages of Employee Social
Networking
There are some real advantages if your employees maintain
fairly professional profiles on these sites. Bear in mind, that only LinkedIn
requires users to only post professional material. With everything else, you
really do open the door to all sorts of things.
However, assuming that the content is reasonably
professional, your employees can use these sites and their connection within
the company to further communications with their colleagues as well as to augment
their professional networks. By doing this, they can stay on top of things that
are happening within their profession, learn from others and generally improve
their position both in your company and as an individual.
On the other hand, since these sites are, indeed, a window
into the user’s personal life, public and professional embarrassment becomes a
real possibility. People tend to maintain a barrier between their professional
and personal lives for a reason. There are things about each of us that we
really don’t need our coworkers knowing, whether that involves emotional
issues, religious ideas, sexual things—whatever—the person you need to work
with day in and day out just does not need to know about it. Take, for example,
blog entries, or comments on such entries. These will be up for as long as you
have a profile on that site and anyone who accesses your profile will see them,
read them, and judge the writer accordingly.
Then there are photographs. You know, that one from that
Christmas party two years ago where you thought it somehow acceptable to get on
the bar and do the Charleston until the alcohol got the better of you, forcing
you to hurl the fine Italian meal the boss bought all over your now former
coworkers. Pictures where you are having a good time—or doing something monumentally
stupid—can be a real nuisance on these websites, especially when your “friends”
can tag a user in a photo, which almost ensures that the Charleston Episode
will be discovered by someone to whom you would rather not have to explain that
particular slice of life.
Avoiding Problems
The best way to solve a problem is to eliminate that problem
right from the start. In this case, that means either cleaning up your social
networking accounts so that there is nothing there for your coworkers to
discover—and nothing you might be called upon to explain—or you maintain a
single account, on LinkedIn, for example, that you will only use for
professional contacts.
The latter suggestion, establishing that dedicated account,
is a safer bet and if your employees are connecting with one another, it’s a
practice you would do well to encourage. Consider, for example, setting up a
company page on a given site and having everyone develop a profile on that site
and link to it. It is a clean slate, with nothing for them to erase, and
nothing for them to forget to erase. Moreover, doing it this way keeps the
boundary between the personal and the professional intact and functional and
that can only make things easier in your workplace.
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