There is a lot of great talent out there waiting to be
snapped-up by a company—maybe yours—that recognizes their skills and expertise.
You interview people, find a couple you like and decide to offer them jobs.
What do you pay them? It is one of the toughest decisions you have to make,
especially if you are hiring a professional. Sure, you can cherry-pick today,
entice people who are desperate for a job to come in for low wages. If you see
your employees as commodities to be bought and sold and used up, then this
makes sense. If, on the other hand, you see them as people who part of your
team, whose efforts contribute to your success, than low-balling them vis-à-vis
some straight salary scheme may not be the way to go.
The fact is that employees are people who have their own
lives and needs, and one of their needs is a stable financial base upon which
to build and maintain their lives. No matter how bad the economy, if working
for you does not provide that financial base, their attention can never be 100%
on the needs of your business. They will take side jobs to fill the gap, or
they will always be on the look-out for a better deal, making them temporary
within your company. That may be fine with you, but when times improve, when
the advantage once more shifts to the job seekers rather than those doing the
hiring, you will find your workforce to be very unstable, which will cause you
all sorts of other problems. Moreover, you will have given your company a
reputation, not as a place where people can grow and prosper, but as a place
that churns through people. This is not the best reputation to have when you
find yourself competing for talent. If this is true of regular workers, it is
doubly so for professionals, who are hired for their specific skills and who
can easily take those skills to the highest bidder.
No one is saying that you have to pay top dollar for talent,
especially in this poor economy; but if a stable, lasting workforce with low
turnover is your goal, you do need to pay enough for your employees to feel
that working for you is worth it, to keep them from actively seeking a better
deal across the street. This does not necessarily mean a high base salary. In
fact, it is more effective to base pay on accomplishment with a number of soft
benefits to keep up morale and address work-life issues thrown in for good
measure. According to Human Resources consultant and author Susan M.
Heathfield, your compensation plan should take into account the following
elements:
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Organizations need to
develop a written compensation philosophy and direction, which should be reviewed
by the Board of Directors (if there is one) and agreed to by your
managers.
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Particularly in an
entrepreneurial, market-driven company, the compensation philosophy needs
to include a method for grouping similar jobs for purposes of broad
banding, since promotional opportunities are limited.
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It should include a
responsible, measurement system for awarding variable pay, with less
emphasis on increasing base pay, and more emphasis on distributing gains
via bonuses that reward actual goal attainment.
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Goal attainment should be
rewarded for both individual and organizational goal achievement to foster
teamwork and eliminate the “lone ranger” mentality.
-
Real goal achievement is
attached to outcomes or deliverables that are measurable or offer a shared
picture of what success looks like. They should not reward checking items
off a “to-do” list.
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As the cost of benefits
has increased, their place in a total compensation package has increased
in importance. Shifting the costs of some benefits to employees is a
last-option scenario.
Even if you have a good achievement-based compensation
system, there is a need for a solid base salary from which start. To find that,
you can turn to one or more of the online salary resources to see what others
in your area are being paid for the same or similar work. Salary.com, PayScale.com, CareerBuilder’s CBSalary.com are all free for you to
use to determine salary ranges. You can also check the Bureau of Labor
Statistics site at bls.gov.
What you want is to be within a target range, somewhere the
middle 50%, between the lowest salaries listed and the highest. For some
applicants you will trend higher, depending on what they bring to the table,
for others lower. However, you do need to be within the lowest-to-highest
range. If the lowest salary listed for a given position is $40,000 and you only
want to pay $20,000 straight salary for the same work, then you are taking
advantage of that employee and if they accept—sometimes you just need the
job—they know it and will not stick around once something better appears.
Remember, your job applicants have the same access to information that you do.
On the other hand, a $30,000 base in that same situation may
be perfectly reasonable if, as Heathfield suggests, there is a compensation
scheme in effect that gives bonuses and raises for meeting clear performance
goals, both individually and as an organization. If that combination raises the
effective compensation, along with soft benefits like flex-time and
telecommuting that address the employee’s work-life balance, then it’s a
win-win for both employer and employee. What could be better?
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