Want to Run Your Business Blog Into the Ground?
Posted by Cheryl Sowa on Monday, March 22, 2010
Business blogs are great. Not only do consumers get information on
company's marketing campaigns, successes, and industry news, but also
insight on the company itself. Blogs used correctly will draw people
in, and create a great business-customer relationship. Those blogs
which fail at creating this relationship and are used incorrectly could
prove detrimental to your business. There are a few simple things that
your business blog can do stop your blog up for business failure. Do
you want to run your business into the ground?
Don't Include RSS Feeds
"Who
cares about making it convenient for those who are following you? If
they want to find your blog, they will. What's the use for an RSS feed?"
RSS
feeds are a great way for your loyal readers to receive updates
immediately each time your blog is updated. These people could include
employees, customers, potential customers, competitors, or random
people on the internet looking to gain information and insight to your
company. Whoever is following your blog is following for a reason. Make
it easy for them to keep updated!
Missing or Out of Date Contact Information
"Well,
I have my email address listed on the contact page, so I figured if
anyone wants to contact me about my blog, they can from there."
Contact
information on your blog after each post is crucial. Have a small
"contact" button with an automatic link to email to contact the author
immediately. Also, keep your business contact information (address,
phone number, email) at the bottom of every single page of your
business website. That way, the information anyone needs to contact you
is available at all times.
Avoid Reaching Out to Readers
"I write the blog, so I'm going to write about what I want to. My readers should have no say, since I'm the one writing!"
Reaching
out to your readers via posting questions or comments on your blog is
important. You need to have the attention of your readers, and a great
way to do that is to interact with them. Do they want more information
on any topics? Have industry questions? Need advice? Dedicate a blog
post to your readers and ask them what they want from you. Encourage
comments from your readers. Reach out and help your readers. In return,
they will help you!
Get Very Creative with Keywords
"I
want my blog to be found online, so I can use any keywords I want,
right? Business, economy, other big buzz words will get my blog found.
I can even include popular words to get my blog found in meta tags,
like Lady Gaga!"
Keywords are what gets your business found
online in search engines AND give the reader an idea of what the
article will be about. Keywords should be in all important areas
linking your blog to the world wide web: domain name, title, headings
and tags. Meta tag description and keywords should also not be
forgotten. They MUST be relevant to the information in your blog.
Spamming your tags and keywords with buzz words will cause the opposite
reaction of what was intended. Instead of search engines appearing
higher in search results, the search engines will recognize the spam
and your article will appear lower, or not even included in the
results. Is it worth it?
Every Post is Written by "Admin"
"The blog is the blog by OUR business, and multiple people contribute. Why put a personalized face to the name?"
Every
blog post has an author, and each author has different writing styles,
preferences, and techniques. Whether it is the same author every time,
or multiple employees contribute, you need to distinguish your authors
for each post. Create different settings so each author can post their
own blog. Include a small "about the author," as well as a picture and
a link to contact the author directly. Putting a name and face behind
each post gives readers a personalized feel for the blog.
No Comment
"I
appreciate feedback, but I don't want negative comments, just positive
ones. To avoid this, I'm leaving off the comment box. I don't care what
people say, anyways."
As stated before, interacting with
your readers is crucial to finding out what they want to know, what
they like, and what they don't like. Face it - you're NOT perfect; no
one is. Any comments, positive or negative, generates a follow up
conversation and additional interaction with your readers. Any comment
deserves a short, "thank you," and a follow up statement. Think of
negative comments as constructive criticism. Address them
appropriately, and do not attack the commenter.
A
business blog is an exceptional tool that must be used properly and
effectively. Do you know of any ways to run your business blog into the
ground?
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Cheryl Sowa is a Public Relations Coordinator for America’s Best Companies. She also writes daily for the Small Business Center. Cheryl graduated from the University of Illinois at Urbana-Champaign and obtained Bachelor degrees in English and Communications. Contact Cheryl
Tags: small business, business, blog, rss, keyword, meta tag, contact, admin, comments, feedback
Reader Comments
Thursday, March 25, 2010 at 3:10 PM
Jewelry Making Tools says:
lol at making your keyword "Lady Gaga"! I agree, I really hate it when I find broken links to product pages, etc., so I try to be meticulous with my own.
