ABC Online and On Your Side
We're working on refining old partnerships so that we
can better help members find benefits in our discount program. We're
also continually working to create new partnerships. Check out our
current partners
and the discounts they have for you! We're also working on some major
changes to a few of our core products. We hope to be able to roll them
out in the next month or so. Stay tuned!
Management and Operations
Identify New Consumer NormsThe recession has changed how customers shop, possibly forever.
Entrepreneur.com
Management and Operations
Resolving Employee Complaints Before They Hit the Internet
The
question is what to do about employee complaints about the workplace.
It's more than a matter of damage control. Trying to repair the harm to
internal morale, recruitment efforts, and corporate reputations after
the fact is not as effective as preventing the damage in the first
place.
ManageSmarter.com
Management and Operations
Time to Audit Your ImageIt's all in the details--from the friendliness of reception to your office decor.
Entrepreneur.com
Management and Operations
Small Business Owners to Shoppers: Stay PutThe "buy local" movement is popular among small-business owners, but does it really work?
WSJ.comLegal Issues
Vulgarity Justifies Hostile Work Environment SuitAfter
complaints to management went unheeded, Ingrid Reeves resigned and
filed suit, alleging she had been subjected to a hostile work
environment in violation of Title VII of the Civil Rights Act of 1964.
Workforce.comFinancial Issues
A 'Systemic Shift' in Small Business LendingAs
banks cut back on lending directly to small businesses, CDFIs are
expanding their role and tapping recently formed bank holding companies
for capital.
BusinessWeek.comFinancial Issues
An Emergency Small BusinessA
stimulus measure crafted to get emergency funding to Main Street
businesses has turned out to be such a flop that even its Congressional
advocate wants the program killed. But for the 5,000 business owners
who have jumped through all the hoops to land loans, even a flawed
lifeline is better than none at all.
CNNmoney.comTechnology Issues
Marketers to Spend More on Social Media as Usage SkyrocketsRumors
of a Facebook decline have been greatly exaggerated, according to a new
Nielsen report that says the average person spent five and a half hours
on social media sites in December 2009, up 82 percent from December
2008. Significant traffic increases for Facebook and Twitter led the
way.
ClickZ.comTechnology Issues
Microsoft Media Fastest Growing U.S. Ad Network in 2009Microsoft
Media Network was the fastest growing major ad network in the U.S. in
2009, according to data from comScore's Media Metrix panel. The
measurement firm estimates the network's reach was 31 percent greater
in December 2009 than it was during the same period in 2008.
ClickZ.comBranding, Sales, and Marketing
Global Sales Training's Balancing ActA
one-size-fits-all global sales strategy that fails to take into account
the cultural, regulatory, geographic, and economic differences that
exist across borders is a blueprint for failure.
ManageSmarter.com
Branding, Sales, and Marketing
3 Ways to Talk so Clients ListenIf
you want your clients to really hear what you have to say, you have to
know how to say it in the most effective manner possible. In any given
situation- business or otherwise-a person's main motivation is, "What's
in it for me?" That means whatever you say has to be geared towards
answering that very question for your listener.
BusinessKnowHow.comBranding, Sales, and Marketing
Eight Steps to Attracting ClientsThere’s
a logical sequence to building a business, whether it’s online or
offline. There are certain things that must be done in order to see
your business grow. By committing to follow these eight steps, you can
attract more clients and have the kind of income you want.
BusinessKnowHow.comBranding, Sales, and Marketing
How to Boost Sales in a Deflated EconomyIntroduce new products or services to help your small business beat the recession in ways that cost-cutting can't.
Entrepreneur.comBranding, Sales, and Marketing
3 Sales Lessons from the Massachusetts Senate RaceIt
seems that no matter who we are or where we live, those of us in the
United States were watching the Senate special election on January 19,
2010. I know I was watching and learning.
SmallBizTrends.com
If you enjoyed this post, please consider leaving a comment or subscribing to our free newsletter to receive future articles and information delivered directly to your email inbox.