Government, Politics, and the Economy
No Rebound Yet For Smallest Businesses
Confidence
among America’s smallest business owners fell to the lowest level since
February, according to the latest Discover-Small Business Watch.
BusinessWeek.com
Management and Operations
Disaster Protection: The Need for Small Business ContinuityBusinessKnowHow
has reprinted the latest edition (Fall 2009) of Disaster Recovery
Journal and the article “The Need for Small Business, Business
Continuity” by Mark R. Lupo.
BusinessKnowHow.com
Management and Operations
Survey Says Retail Customer Service StinksAssociates
do well telling basic information, but fail to go the extra mile when
having to identify and respond to indirect signals. The positive
aspect? They can be trained.
ManageSmarter.com
Management and Operations
So What's Next?Sometimes this is the most important question to ask yourself.
Entrepreneur.com
Management and Operations
Fending Off Empty Holiday ShelvesWith sales slow and credit tight, small merchants are scrambling to stock their shelves for the year's biggest shopping season.
CNNmoney.com
Management and Operations
How to Write an Operations ManualEvery
business, no matter how small, needs to have standards, and developing
your own set of policies and procedures (often called an operations
manual) will help your business run more smoothly— especially when you
can't be there.
WSJ.com
Financial Issues
Greed, Money, And Its Effect On Managing: The Problem With GreedJust
take a look at the economic crash of 2009 and one will see the impact
of greed on the economic system. Nowadays it seems enough is not
enough.
BusinessKnowHow.comTechnology Issues
6 Ways To Create Opportunities on LinkedInLife is so unfair. Just because they’re shinier, Twitter and
Facebook often scoop up the attention for being social networking
powerhouses. And they are! However, if you’re a small business owner,
you also need to be paying attention to LinkedIn.
SmallBizTrends.com
Technology Issues
Email Newsletter Design GuideYou’ve
been collecting customer email addresses for a while, but haven’t quite
made the time to design your first customer newsletter. The good news
is that it’s not very hard to get started. We’ll walk you through the
process of designing your newsletter.
BusinessKnowHow.comTechnology Issues
Launch Your Site on ScheduleIf you want a website that's both on time and on point, you'll have to plan accordingly.
Entrepreneur.com
Health, Benefits, and Labor Issues
Americans Clueless About Paying for Long-Term Care, Report ConcludesSurvey respondents think they can rely on Social Security, Medicare and regular health insurance to cover their bills.
Workforce.com
Branding, Sales, and Marketing
The Power of Video In Business MarketingWhat's
the fastest way to capture customer attention? Video. What's a new
powerful tool to arm your sales team with to help differentiate you
from your competitors? Video. What can you do to reduce turnover,
instill fun, and increase loyalty of your workers? Video.
ManageSmarter.com
Branding, Sales, and Marketing
How Disney Works to Win Repeat CustomersOwners
of retail shops and service businesses can borrow Disney's
"secondary-guest" strategy to convince customers to keep returning.
BusinessWeek.com
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