Small Biz Tip: Correct Preparation When Cold Calling

Posted by Cheryl Sowa on Tuesday, August 25, 2009

Tips from August 24, 2009

The Small Business tips today discuss correct preparation when cold calling.


  1. Your goal should never be to get the sale when cold calling. Instead, the goal is getting the chance to make the sale. Big difference.
  2. Know the purpose behind the phone call. Are you trying to pitch a sale at that moment or simply get an appointment?
  3. Research your target market & prospects. Cold call to your audience. Know the business to cater to their specific needs.
  4. Calm your nerves. Be prepared & confident. Set aside all distractions including email to give full attention to your call.


Daily Overview: Stick to your goals & research to make a phone call. Be positive & confident!


We post these small business tips to our employee's Twitter account each day, Monday through Friday. This is a reposting of those tips.

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Cheryl Sowa

Cheryl Sowa is a Public Relations Coordinator for America’s Best Companies. She also writes daily for the Small Business Center. Cheryl graduated from the University of Illinois at Urbana-Champaign and obtained Bachelor degrees in English and Communications. Contact Cheryl

Tags: small business, cold call, positive, sale

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