Tips from October 13, 2009
The Small Business tips today cover knowing your customers.
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Get the name, email address, and phone number of purchasing customers. Send them personalized coupons
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Ask customers for their birthday (month and day) Send them a discount, coupon, or freebie on their day.
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Learn your customers' names. As they return, address them personally. Cater to their buying trends.
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Communicate with customers. Find out feedback by calling or mailing them a survey.
Daily Overview: Getting to know your customers can create a huge return for your business. Show you care and they'll come back.
We post these small business tips to our employee's Twitter account each day, Monday through Friday. This is a reposting of those tips.
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