Tips from October 14, 2009
The Small Business tips today will talk about how turning to social media will improve customer service.
- Twitter allows for up to the minute updates for openings, new products, sales, and limited time offers.
- Customers talk about experiences on Twitter: provide exceptional service and personalize to get great buzz.
- Use Twitter to build up your small businesses by retweeting testimonials & customer satisfaction stories.
- Build a community of customers with a Facebook Fan page. Ask for feedback & give new Fans coupons.
Daily Overview: Social media is an excellent way to keep up in real time and positivity about your biz.
