Tips from October 14, 2009
The Small Business tips today will talk about how turning to social media will improve customer service.
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Twitter allows for up to the minute updates for openings, new products, sales, and limited time offers.
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Customers talk about experiences on Twitter: provide exceptional service and personalize to get great buzz.
- Use Twitter to build up your small businesses by retweeting testimonials & customer satisfaction stories.
- Build a community of customers with a Facebook Fan page. Ask for feedback & give new Fans coupons.
Daily Overview: Social media is an excellent way to keep up in real time and positivity about your biz.
We post these small business tips to our employee's Twitter account each day, Monday through Friday. This is a reposting of those tips.
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