Tips from September 17, 2009
The Small Business tips today discuss nonverbal communication by your body language.
- SMILE! A smile welcomes people to approach you, as well as show that you are friendly and eager to be at work.
- Crossing your arms is a defense mechanism & signals you are protecting & hiding yourself. Keep your arms at your side to greet.
- Know how to properly shake hands. Smile, make eye contact, meet hands in the middle, have a firm grip, & be confident.
- Have proper hygiene. Make sure you are clean before work and look presentable. Keep in mind: you are representing a business.
Daily Overview: Body language is the silent language. You say just as much in how you act as you say with your words! Pay attention.
