Tips from March 1, 2010
The Small Business tips today discuss how to assess people skills.
-
Casual conversation helps bring people skills to light. Take note of
various actions, reactions, body language, and topics in a natural
setting.
- Someone's answer to a "what if" question can tell you
a lot about them. Ask about real life situations. Remember their
reactions and what they'd do in that situation.
- Watch someone's
interaction with others, and gather a group of observers to watch as
well. Ask other observers about the interaction to get other, unbiased
opinions of how it went.
- Conduct a self assessment. Ask
questions on what people think about themselves: strengths, weaknesses,
organization, coaching, listening & communication.
Daily Overview: To assess someone's people skills it's best to compare
your own observations against what they think of themselves.
Communication is a large part of these skills. Take note of these
assessments, and work to improve them. Stay tuned tomorrow!
We post these small business tips to our employee's Twitter account each day, Monday through Friday. This is a reposting of those tips.
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