Small Biz Tip: People Skills: Improvement

Posted by Cheryl Sowa on Tuesday, March 02, 2010

Tips from March 2, 2010

The Small Business tips today discuss how to improve people skills.


  1. Pay attention to others. Observe, acknowledge, ask for their opinions and beliefs, and make eye contact.
  2. Everyone loves humor. Be clever, make people smile and laugh. They might not remember the joke, but will remember how you made them feel.
  3. Don't complain. Spare your grievances. Keep your negativity to yourself to avoid boring others and giving yourself a bad reputation.
  4. Be appreciative. Find positives in every situation. Tell people you appreciate them through encouragement, praise, and welcoming gestures.


Daily Overview: Improving your people skills well help in creating and enhancing professional and personal relationships.


We post these small business tips to our employee's Twitter account each day, Monday through Friday. This is a reposting of those tips.

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Cheryl Sowa

Cheryl Sowa is a Public Relations Coordinator for America’s Best Companies. She also writes daily for the Small Business Center. Cheryl graduated from the University of Illinois at Urbana-Champaign and obtained Bachelor degrees in English and Communications. Contact Cheryl

Tags: small business, people skills, improvement, humor, eye contact, appreciative, complain, pay attention

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