I am happy to report some good news on
the spam front. After several weeks of investigation by the
Washington Post, two Internet service providers, Global Crossing and
Hurricane Electric, pulled the plug on McColo, a notorious hosting
service responsible for housing as many as 70% of the spam email
operations on the Web. As reported by the BBC:
"It is an unprecedented drop
but will be a temporary outage as the networks move from North
America to places where there is less scrutiny," said Jason
Steer, a spokesman for Ironport.
The Washington Post has been
gathering data on McColo for the past four months and passed the
information to its Internet service providers, Global Crossing and
Hurricane Electric.
Both decided to pull the plug on the
firm on Tuesday.
It is believed that it hosted gangs
running botnets - networks of computers that have been taken over by
criminals to send malicious software and spam.
According to MessageLabs, botnets
are responsible for over 90% of spam.
Ironport, an anti-spam company, has
seen spam email levels drop by 70% since McColo was taken offline on
11 November. This isn't the end of spam, however. It is merely a
respite. Given that spammers can make a profit on 1 response in 12.5
million emails, you can bet that they won't be down long. As Steer
said in a piece by the BBC, watch for these operations to go to hosts
overseas, to countries where the oversight and concern are
considerably less than they are here in the US.
Spam and Malware
Spam does more than simply fill up your
inbox with offers of male enhancement, quick riches in the world of
multi-level marketing, true love and, of course, free laptops for
filling out a simple questionnaire and completing certain credit card
offers. These can be nullified by following a simple rule: If
it shows up unasked for in my email or rides in on a pop-up window,
then it is a scam. Delete it. True, not all of them are
scams. Some are real businesses with mindless, ham-handed marketing
techniques that sap their credibility by allowing them to come across
as scams. If that is the case, then I don't want to do business with
them anyway.
As irritating as these can be, spam is
also a vector for one of the most pernicious maladies of the modern
age: Malware. Viruses and trojan horses, spyware and adware and worms
and all manner of little nasties that can corrupt your data, spy on
you, turn your computer into a zombie, steal personal information,
and since many of these spammers are actually criminal organizations
running scams, the chances of them trying to infect your machine to
their own purposes is really pretty high. The primary use of malware
in spam? To take over your machine so that it sends out spam, too.
The technology community is beginning
to take action—and it has only taken them fifteen years to do
it—but if governments around the world don't get involved to
eliminate these problem organizations, then they will be able to skip
around those places with real regulation and find safe-harbor in
places where the government has other things to worry about and
stopping scam operations is a low priority.
What YOU Can Do
It is sad but true: The only one you
can rely upon in your fight against spam is yourself. It is useful to
be able to identify spam email, but there is also some free
technology that you ought to have handy. Firefox
3 and Opera 9.5 are the
browsers of choice here in that they use constantly updated
blacklists of malicious websites to warn you when you are about to
encounter trouble. This is a personal opinion, but for my money,
Gmail has probably the best anti-spam protection available. Accounts
are free and once you configure your email client to download Gmail,
you won't see the spam their system catches, and it gets most of it.
All the technology in the world,
however, is no protection if you don't follow some common sense rules
of Internet safety. The following list comes from Sophos,
a Web security firm that caters to business.
To help combat spam, email users should follow these
recommendations:
-
Never make a purchase from
an unsolicited email
If spamming weren't economically
viable, it would be obsolete. Not only can an email user fall prey
to a potentially fraudulent sales scheme, but his or her email
address can also be added to the numerous email lists that are sold
within the spamming community, further compounding the number of
junk emails received.
-
If you do not know the
sender of an unsolicited email message, delete it
While
most spam is usually just annoying text, a spam email message could
actually contain a virus and/or other exploit that could damage the
computers of all who open it.
-
Never respond to any spam
messages or click on any links in the message
Replying
to any spam message, even to "unsubscribe" or be "removed"
from the email list only confirms to the spammer that you are a
valid recipient and a perfect target for future spamming.
-
Avoid using the preview
functionality of your email client software
Many
spammers use advertising techniques that can track when a message is
viewed, even if you don't click on the message or reply. Using the
preview functionality essentially opens an email and tells spammers
you are a valid recipient, which can result in even more spam.
-
When sending email
messages to a large number of recipients, use the blind copy (BCC)
field to conceal their email addresses
Sending email
where all recipient addresses are "exposed" in the "To"
field makes it vulnerable to harvesting by a spammer's traps.
-
Think carefully before you
provide your email address on websites, newsgroup lists or other
online public forum
Many spammers utilise "web
bots" that automatically surf the internet to harvest email
addresses from public information and forums.
-
Never give your primary
email address to anyone or any site you don't trust
Share
it only with your close friends and business colleagues.
-
Have and use one or two secondary email addresses
If
you need to fill out web registration forms, or surveys at sites
from which you don't want to receive further information, consider
using secondary addresses to protect primary email accounts from
spam abuse. Also, always look for a box that solicits future
information/offers, and be sure to select or deselect as
appropriate.
The Bottom Line
Like gun control, anti-spam laws have
mostly affected the law-abiding. It was through the direct action of
the industry itself that we have seen a victory and so can take a
breather from much of the spam we have been forced to deal with.
That, however, is all it is—a breather, a time to take a good look
at our anti-spam efforts—that all important combination of
technology and best practices—and make some changes to minimize the
deluge when the spammers are up and running again. The spammers will
be back. Will you be ready?
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