Like all great events, I remember the day I learned that
spam was, if not dead, gravely wounded. It was November 17th, 2008.
The story was that an investigation by internet service providers (ISPs)
Hurricane Electric and Global Crossing into McColo, a notorious hosting service
responsible for housing as many as 70% of the spam email operations on the Web,
led to the plug being pulled on McColo’s operations by their ISPs.
The end of McColo killed 70% of the spam on the Web, but as
predicted, the spammers are back.
Gourmet Spam
You would have to imagine that the death of McColo last
November was a serious wake-up call to the spam industry—yes, there really is
such a thing—and you would be right. While the experts are still working on
where all this is coming from now, that is less important than the changes that
the spam has undergone. It is more sophisticated and better designed than
before. According to Dermot Harnett, principal analyst of antispam engineering
for Symantec, which has seen spam volumes coming within five percentage points of their pre-McColo shutdown numbers,
"Spammers continue to innovate to find new spam vectors to deliver their
messages, both attempting to evade antispam filters and by making the spam
messages look more legitimate."
New Spam Look, Same
Spam Poison
Spam and malware go hand-in-hand. They always have. While
some spam is purely sales-oriented—and that is bad enough given that spam
accounts for 80% of the total email volume out there—the rest is sent for
unethical or even purely criminal purposes. It can be something as simple as
spyware watching where you browse so more relevant spam can be sent your way.
Then there is identity theft to consider. It can be malicious viral software
that will damage your computer or it can be something more sophisticated,
malware that will allow remote control of your computer so it can be put to the
uses of the spam sender. Imagine YOUR computer being used to pump out spam and
malware and you don’t even know it.
Spam is a primary delivery system for this nasty stuff. That
means the more sophisticated it gets, the more likely it will be that your
machine will be exposed to malware. 2009 is gearing up to be a strong year for
the spammers, which means that your defenses need to be in good shape to deal
with the problem.
Canning the Spam
Like gun control as an anti-crime measure, the federal
Can-Spam Act, which was passed to deal with the spam problem, was a response to
the common cry, “There ought to be a law!” Unfortunately, it only actually
effected those spammers who are inclined to be law abiding in the first place.
Also, like gun control, those who obey the law are not the people you really need
to worry about in the first place.
That means the government is not a good solution for
protecting you from spam, a fact made obvious by data showing that 90% of
corporate email is spam and that as much as 3% of that contains actual malware.
That may not sound like a lot, but given the sheer numbers we are talking
about—millions of emails—it adds up. It is up to you and there are an array of
weapons at your disposal.
Anti-Malware Applications
These things used to focus on computer viruses, but over time
they got into protecting you against spyware, adware and all sorts of other
malware. With the exception of their firewalls, which work to keep out
unauthorized traffic from your computer, these systems work by blacklisting
known malicious code. That is the key—known
malicious code—which means that new malware can get by them until they can
analyze the new bug and provide defense against it.
Given that the vast majority of bugs “in the wild” as they
say, are known and documented, and many are still a threat, you need to
understand this: New malware is released into the wild on a daily basis. That
means you have to keep all of this up to date. If you don’t, you are leaving
yourself even more vulnerable to attack.
Anti-Spam Email Services
For my money, Gmail has
the best anti-spam filtering around. By using their service, or one similar
such as Yahoo, the service catches
potential spam for you and it never reaches your email client. This is good
because it places an added barrier between your computer and any malware that
might be attached to the spam. While I personally like Gmail because they have
gone to great lengths to create a very robust anti-spam system, it is not
foolproof and things that look more legitimate can still get through. This is
where you come in.
The Last, Best Line
of Defense—You!
Technology alone will not keep you safe. That really depends
on you and your willingness to help combat spam right on your own desktop. Like
all good things, it requires some discipline, but you can do it if you follow
these recommendations:
·
Never make a purchase from an unsolicited email.
·
If you do not know the sender of an unsolicited
email message, delete it.
·
Never respond to any spam messages or click on
any links in the message.
·
Avoid using the preview functionality of your
email client software.
·
When sending email messages to a large number of
recipients, use the blind copy (BCC) field to conceal their email addresses.
·
Think carefully before you provide your email
address on websites, newsgroup lists or other online public forum.
·
Never give your primary email address to anyone
or any site you don't trust.
Share it only with your close friends and business colleagues.
·
Have and use one or two secondary email
addresses for filling out web registration forms, or surveys at sites from
which you don't want to receive further information. Also, always look for a
box that solicits future information/offers, and be sure to select or deselect
as appropriate.
The Bottom Line
For each of the above suggestions, there is a spam abuse to
match it. The reason, for example, you want to be careful about your email
address on forums is that spammers often comb through forums and newsgroups to
harvest such email addresses. This is important to remember since the premise
of each of these points is to minimize your exposure. Do that, and keep your
computer’s defenses up to scratch, and you will be ahead of the game. Stay
vigilant, though, because until something can be done to solve this problem, it
will remain a very close game indeed.
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