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Articles related to: customer loyalty

Cheryl Sowa
Cheryl Sowa

Small Biz Tip: Customer Service: Building Customer Loyalty

The Small Business tips today are about building customer loyalty.


Tags: small business, customer loyalty, customer service, communication, incentives, loyalty program, personalize

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Posted: 10/13/2009 | Comments Comments (0)

Charles M Cooper
Charles M Cooper

When Loyalty Programs Go Bad

Loyalty programs, buying clubs and the like are great customer relationship tools, but only if you use them right. Make a mistake with yours and you could hurt your reputation as well as your bottom line.


Tags: small business, customer loyalty, loyalty programs, best buy

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Posted: 9/4/2008 | Comments Comments (1)

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