Small Business BlogABC Small Business Blog - News, reviews, and opinions from ABC's editors

Articles related to: problem solving

Charles M Cooper
Charles M Cooper

Sometimes You Just Need to Apologize and Make it Right

Everyone makes mistakes; it comes with being human and if you are in the service business, a mistake can cause problems. The real measure of your business, however, is what you do once the damage is done.


Tags: small business, customer service, problem solving, making amends

Read Full Story ยป

Posted: 6/17/2009 | Comments Comments (2)

Subscribe to Blog RSS Subscribe to RSS Feed View Previous Entries »

Search ABC Small Business Blog

Most Commented Blogs Posts

The hottest topics on the planet

View Topics By Author

Membership Benefits Guide

This guide is available as a downloadable PDF.

Download Now »

Real Benefits for Real Businesses


Check Mark   Big Savings - Exclusive Member Discounts

Check Mark   Be Informed - Small Business News and Advice

Check Mark   Get Found - Online Advertising Made Easy

Check Mark   Custom Website - In 15 Minutes or Less

Learn more »

 Join Today, FREE

Join ABC Today

"ABC makes all the services necessary for running a successful small business more affordable. I like the fact that it embodies businesses helping other businesses, and it provides these services through an energetic staff. The membership value is superb. "


World of Miniature Bears
Chris Nimeth - Miami, FL

"I am completely satisfied with the excellent services of America's Best Companies. They have been prompt and courteous in every way. I highly recommend their advertising services."


Thomas Canny Studios
Thomas Canny - Burbank, CA

Blogroll

Blogtrepreneur
A collection of small biz tips and Web marketing advice.
Church of the Customer
Find out how to develop customer loyalty.
Duct Tape Marketing
Let the marketing gurus tell you what works.
Flyte
Web marketing strategies for small business.
Seeds of Growth
Ideas to help small business grow.
Seth Godin's Blog
Seth Godin is a bestselling author, entrepreneur and agent of change.
Small Biz Mentor
Stay up-to-date with small business news.
Small Biz Survival
For small business people in rural areas and small towns.
Small Business Brief
Tips on how to successfully plan, open, and run a business.
Small Business Growth Strategies
Words of wisdom from an entrepreneur.
Small Business Trends
Achieve marketing success.
Smallbizpreneurs
SmallBizpreneurs provides helpful resources and tools to grow your small business.
The Savvy Entrepreneur
A blog for small businesses in the service industry.

Topics by Category

America's Best Companies - Small Business Association Receive Blog Updates via RSS

America's Best Companies, Inc. © 2006-2010 All Rights Reserved

1 Parkview Plaza, Ste 250 | Oakbrook Terrace, IL 60181 | 1-877-885-2378
America's Best Companies | myABCspace | America's Best Magazine | EZlocal Search

Email:    Password: | Register | Help