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Articles related to: spirit airlines

Charles M Cooper
Charles M Cooper

Flight 1549: The Importance of Good Public Relations

You can always count on the airline industry to serve up a morality tale in how not to enhance your public image, but who knew the hole these guys are digging for themselves could go this deep? Spirit Airlines wants to charge a cancellation fee to some of the passengers on Flight 1549 when it went into Hudson River. Apparently, the mere fact of a plane crash-landing in the Hudson River isn’t enough for Spirit to figure out the passengers would not need a return flight.


Tags: public relations, spirit airlines, us airways, flight 1549, cancellation fees

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Posted: 1/19/2009 | Comments Comments (3)

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