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Topics related to: psychology

Don't Feed the Animals

You can have fun at the office holiday party, while keeping your dignity intact.

Make it your goal not to win the Lampshade Award at this year's holiday office party.


Section: Best Diversions, 2008 Nov/Dec
Tags: holiday, Party, etiquette, Christmas, psychology, behavior, rules Read More »

365 Ways to Improve 2009

The end of the year is a time of rejuvenation and a time to make small adjustments to improve both your business and personal life. Here are 365 ideas to set you in the right direction to make 2009 the best year ever!

Small business owners are always looking for ways to stand out from the competition. We came up with 365 ways to improve your business in 2009.


Section: Features, 2008 Nov/Dec
Tags: business, rejuvination, 365, success, adjustments, psychology, improve, life Read More »

The Psychology of Customer Service

The more you understand how your customers’ minds work, the easier it will be to achieve your business goals.

There's more to customer service than a smile and a thank you. Turn every interaction into a memorable experience for your customers by incorporating basic behavioral psychology.


Section: Features, 2008 Sep/Oct
Tags: confrontation, mind, Gallagher, brain, think, psychology, experience, customer service, D'Ausilio Read More »