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Small business plays a widely important role in shaping the American economy and so we encourage our politicians to do everything they can to support it.

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ABC Featured Podcast

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Duct Tape Marketing Interview

President Jim Tracy in a podcast on membership benefits and how it helps owners succeed.

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Small Business Answers

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What Makes a Successful Marketing Plan?

A marketing plan conveys the marketing end sales activities that answer the questions of who, what where, when and how much.   Read More

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Small Business BlogThe Bottom Line

News, reviews, and opinions from ABC's editors and staff.

ecommerce

PCI: Do You Comply?

July of 2010 will mark the full implementation of the PCI Data Security Standards for online payment card transactions. That gives you a year to get ready for it. Here is what you need to know.

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Posted: 7/2/2009 | Comments Comments (1)

customerservice

Loyalty to Your Brand: 4 Laws of Customer Service

In an era where retaining customers is as important—or more important—than finding news ones, the big questions you have to answer are these: How loyal are your customers to your brand and what are you doing to keep them loyal?

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Posted: 6/25/2009 | Comments Comments (0)

relations

Native-Owned Small Businesses Win Top Honors for Urban Economic Growth and Development

The SBA recognized two of its Emerging 200 initiative participants as being among the winners of the 2009 Inner City 100 competition. Chosen from a pool of nearly 6,500 applicants, the winners are Sacred Power corporation of Albuquerque, New Mexico and FutureNet Group of Detroit Michigan, both of them Native-American owned and operated businesses.

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Posted: 6/24/2009 | Comments Comments (0)

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ABC Poll

What is the biggest challenge to small businesses?

  Pressure from online competitors
  Pressure from big-box stores
  Scarce or variable quality resources to
assist you locally
  Isolation from industry peers
  Tight labor supply, and a graying workforce
  Lack of skills in the workforce
 
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