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Articles related to: complaints

Charles M Cooper
Charles M Cooper

Whistleblowing in Cyberspace

There are sites on the Web that will hold your company's feet to the fire if you don't handle your business. Disgruntled consumers write reports about their experiences with bad products, painfully substandard customer service, loopy management practices and more. Many in business wish these sites didn't exist, but they do serve a purpose, both for consumers and the companies they discuss.

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