It is no surprise that great customer service is essential to having a successful business. In the age of the Internet, customer service means having to change some of your customer service policies and actions to ensure positive feedback on the World Wide Web.
Tags: small business, customer service, internet, google alerts, social media, positive, negative
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Posted: 10/14/2009 | Comments (0)
We want feedback from customers because, well that's how we improve our business. What do you do though when the feedback is negative? Here are four Small Business tips about handling negative feedback.
Tags: small business, tips, feedback, negative, customers
Posted: 2/27/2009 | Comments (2)
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