Small Business BlogABC Small Business Blog - News, reviews, and opinions from ABC's editors

Articles related to: negative


Cheryl Sowa
Cheryl Sowa

Customer Service and the Internet

It is no surprise that great customer service is essential to having a successful business. In the age of the Internet, customer service means having to change some of your customer service policies and actions to ensure positive feedback on the World Wide Web.

Read Full Story »

Kim Fenolio
Kim Fenolio

Small Biz Tip: Negative Feedback

We want feedback from customers because, well that's how we improve our business. What do you do though when the feedback is negative? Here are four Small Business tips about handling negative feedback.

Read Full Story »

Email:    Password: | Register | Help